Legal
Privacy Policy
Effective date: September 10, 2026 — Trajano Web Development, operated by Carolinas Enterprises LLC.
1. Introduction
Trajano Web Development ("Trajano", "we", "us", or "our"), a Carolinas Enterprises LLC company, respects your privacy. This Privacy Policy explains what information we collect through TrajanoWeb.com and our client platform, how we use it, and the choices you have.
By using our website, creating an account, or purchasing our services, you agree to the practices described in this policy.
2. Information We Collect
Account information. When you create an account or sign in with Google, we collect your name, email address and authentication data needed to secure your account.
Business & project information. Details you provide through quote requests, forms and the client portal — such as company name, project requirements, content and files you upload.
Billing information. Invoices, payment status and transaction records. Card and bank details are processed by our payment providers and are never stored on our servers.
Technical data. IP address, browser type, device information and usage data collected automatically to keep the platform secure and improve performance.
3. How We Use Your Information
- Provide, operate and improve our design, development and AI services.
- Prepare quotes, manage projects, issue invoices and process payments.
- Communicate with you about your account, projects and support requests.
- Send service updates and, with your consent, occasional marketing communications.
- Meet legal, tax, accounting and security obligations.
4. How We Share Information
We do not sell your personal information. We share data only with trusted providers who help us operate — such as cloud hosting, authentication (Google sign-in), payment processing and email delivery — and only to the extent needed to provide those services.
We may disclose information if required by law, to protect our rights, or in connection with a business transfer, always subject to this policy.
5. Data Security & Retention
We use encryption in transit, access controls and role-based permissions to protect your data. Client, project and financial records are retained as long as needed to provide services and comply with legal and tax obligations; financial records are never permanently deleted without administrative review.
6. Your Rights & Choices
- Access, correct or update your account information at any time in the client portal.
- Request a copy or deletion of your personal data by emailing us.
- Opt out of marketing emails using the unsubscribe link in any message.
Residents of certain jurisdictions (including California and the EEA/UK) may have additional rights under applicable privacy laws. Contact us to exercise them.
7. Cookies
We use essential cookies for authentication and security, and may use limited analytics to understand how the site is used. You can control cookies through your browser settings.
8. Children's Privacy
Our services are directed to businesses and are not intended for anyone under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
10. Contact Us
Trajano Web Development — A Carolinas Enterprises LLC company
Phone: (984) 302-7286
Email: info@trajanoweb.com
Website: TrajanoWeb.com
